Service Programs
ECOMED Technical offers comprehensive tailored biomedical engineering solutions to suit the individual clinical and regulatory requirements of your organisation. This enables you to focus on your core healthcare responsibilities, leaving the burden of biomedical technology management and the associated risk management to our experts.
Key Features Of Our Service Programs:
ECOMED Technical can tailor unique service programs to suit the individual requirements and budget, of your organisation. Every aspect of our approach is focused on assisting you in developing a confidence in and an understanding of, your assets.
Additionally, we are able to assist in ensuring you have the appropriate systems and procedures in place in order to obtain and maintain the certifications and accreditations required in your industry. Our services are designed to support your equipment through its entire life cycle, with an emphasis on maintaining up-time.
- Dedicated customer care centre
- Automated escalation systems
- Guaranteed response times
Routine Maintenance Service Programs:
In addition to the test/inspection of equipment, this service builds on the basics by integrating the replacement or refurbishment of parts prone to wear or deterioration. The focus on this service is avoiding costly repair and extended down time of equipment associated with unscheduled failures.
Routine Test/Inspection Programs:
The core of this service is the Australian Standard AS/NZS 3551. Developed as 'best practice' for the management of medical devices, equipment is tested both for basic safety and function, as well as any additional tasks that focus on device specific parameters to check and calibrate the data generated for accuracy.