In this highly competitive market, organisations are looking to create a point of difference where they can stand out from the crowd. With no regulation on standards for medical equipment, many hospitals are raising the bar by adopting "best practice" solutions to highlight their commitment to the care of their animal patients. When you carry the same equipment as any other hospital, it is no less important to have a repair and maintenance system in place. Knowing your equipment is working correctly and providing the correct information is crucial when your patient cannot tell you what is wrong with them.